Service Supervisor- Mackay Based Role


Mackay, QLD

Posted 6/25/2019

  • Competitive Salary Package
  • Mon – Fri Roster
  • Mining Industry Leader

About us:

At Haynes, we are all about offering our clients responsive, reliable, end-to-end labour hire and equipment management services that enable continuous productivity, every day. We deliver value for our customers through our people. We believe that people do amazing things, and in surrounding ourselves with people who are as committed as us at providing a great place to work. 

About the role:

An opportunity has arisen whereby we are looking for a SERVICE SUPERVISOR to join our team in the Haynes Group Mackay on a Full- Time permanent basis. Reporting to the Service Manager, the position is to support our Mechanical Workshop business to drive and deliver services that exceed customer expectations, production targets and safety practices. The purpose of this roles is to:

  • Ensure all work group activity promotes a positive safety performance and is compliant with Haynes Safety, Heath, Environment & Quality Management System and practices
  • Ensure delegation of all Heavy Earth-Moving equipment works comply with standards and regulations
  • Oversight of direct reports and relevant work group to deliver customers’ expectations and business efficiencies
  • Drive and embrace the Haynes Production system for continuous improvement
  • Contribute to budget planning and compliance of budget and operational targets to drive year on year cost improvement strategies
  • Quality & maintenance of workshop tooling to meet utilisation requirements
  • Ensure effective staffing strategies are implemented including resource planning, diversity, rostering and training & development
  • Undertakes incident investigations, implements outcomes and drives continuous improvement for safety performance and people management practices

Does this look like you?


  • Certificate III in Engineering Mechanical/Fabrication/Electrical Trade or similar discipline
  • Minimum 5 years’ experience in a maintenance management role within the service operations, mining, mining services, heavy earth moving or manufacturing industries
  • Commercial and financial understanding of Segments in Process (SIP)
  • Proven experience successfully leading, motivating and directing teams to achieve goals working within a diverse workforce
  • Extensive experience in safety and environmental management in an operating environment.
  • Demonstrated capacity to develop practical, innovative solutions to enhance customer satisfaction
  • Demonstrate high level of personal commitment to safety and follow standard work practices
  • Passionate about quality of work and has a high attention to detail
  • Demonstrates initiative and has a continuous improvement mindset
  • Actively role models’ values, work ethic and operates well in a team environment


  • Certificate IV in Frontline Management or higher management qualification
  • Relevant Workplace Health & Safety qualifications
  • Tertiary qualifications in business, commerce or accounting
  • An understanding of sales and marketing strategies and plans for optimum brand exposure to ensure growth of customers base

In return we offer:

  • Competitive Salary
  • Tools of the trade- Vehicle & mobile phone
  • Mackay base role, Mon – Fri Roster
  • A safety and quality focused workplace
  • Career and development opportunities

If you believe you have the required skills and experience to take on this exciting opportunity, then we strongly encourage you to

*We value Diversity and are an Equal Employment Opportunity employer.

We believe in Simplicity through fearless innovation and commit to delivering value for our customers through our people. We believe that people do amazing things, and in surrounding ourselves with people who are as committed as us at providing a great place to work.

For a confidential conversation, please contact:

Mel Burkhardt

Haynes Group, Mackay

0429 469 063

07 49529700

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