Service Manager - Community Care

Private Company

South Townsville, QLD

Posted 6/25/2019

  • Generous five weeks annual leave with the ability to purchase more
  • Salary packaging benefits that greatly increase take-home pay
  • Management opportunity in Home Care

Churches of Christ in Queensland, Community Care, Townsville

Permanent, full-time opportunity

Imagine helping someone stay independent.

About the role

In this exciting position, you will be responsible for the provision of quality services and for the operational functions of the Community Care Team within the Townsville region. You will lead a multidisciplinary team to coordinate, implement and evaluate client focused in home care services and help us to shape our vision of clients living life in abundance. Away from our Brisbane Head Office, you will need to be self-sufficient and take initiative when you actively lead, support and promote our services to meet and exceed strategic business objectives.

With a responsibility for all aspects of workforce management, you will shape a culture consistent with the organisation's mission and values. You will actively drive and develop relationships with the local community, identifying and cultivating client pipelines. You will be responsible for preparing budgets, monitoring financial performance and providing relevant reports to the Regional Manager. You will also ensure legislative and external reporting requirements are met. 

This position is located in Townsville and travel across the region will be required.

About you

You are a person-centred leader who can work across organisational boundaries. With your previous experience in an organisation driven by change, you easily motivate your team with your inspiring and driven initiatives.

Due to your proven track record of leading and motivating a multidisciplinary team, you have developed invaluable problem solving, decision making and negotiation capabilities. In addition, you are experienced in building & leveraging relationships and opportunities in the community.

You look forward to the challenge of establishing a skilled and motivated care team in the Townsville region. Driven by challenges, you are looking for a role where your input will make a real and substantial difference to the lives of our clients.

Ideally you will have:

  • Relevant experience in community care or the aged care sector;
  • Experience leading and supporting service teams;
  • Knowledge of aged care legislation and funding;
  • Experience at an operational level within a customer driven environment;
  • Certificate IV in Home and Community Care (or equivalent) or commitment to complete this or similar qualification within 12 months of commencing;
  • Demonstrated ability to undertake work across a range of specialist or operational areas.

Professionals from all customer driven industries are encouraged to apply.

Importantly, you will be someone who closely aligns with our organisational values of: modelling unconditional love; behaving with integrity; and being good stewards.

Who we are

We offer over 200 services in more than 100 communities, positively impacting around 45,000 lives each year. Our care services range from children, youth and family services, early intervention and protection, affordable housing, and seniors and support living, making us one of Australia's largest, most diverse not-for-profit organisations.

The Community Care team provide services to clients wishing to live independently. This care is provided in clients' homes and the communities in which they live. This comprehensive range of services includes domestic assistance, personal care, social and lifestyle services, carer support and many more.

Imagine working for us

Our values encourage us to be accepting of differences and embrace all. Our size and variety offers you real choice and opportunities to grow your career. You'll also find we offer a family friendly work culture.

Remuneration packages come complete with salary-packaging benefits that can increase your take-home pay along with a generous five weeks of annual leave and the ability to purchase more (for eligible employees). To ensure your career can grow, we are constantly exploring innovative training and development programs. Most importantly, you will help us to positively impact the lives of thousands of vulnerable Australians. Just imagine that.

To apply

To apply for this position please click the Apply button. For further information, please contact Sandy Osmond on 0419 545 335.

We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions. 

Applications close: Monday 8th July 2019

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